Site Policy
  
ARTomanut and the Goldfarb family are doing all they can to keep their customers happy.

We put a lot of effort, thought, love and talent, creating our unique art, for the enjoyment of all.

 

Important

 

Due to the nature of the artwork, as all the work is hand-made, there might be minor differences in color or shape of the various pieces of art, compared to what is shown on the web site. This is due to the different screens, operating systems, and availability of working materials.

 

Ordering items

  

Artwork from ARTomanut may be purchased on the website itself, from the items shown in the various galleries, or by contacting the artist through the Contact Us web page. Some artwork might come in several colors / materials / writings, etc. – so please mention what you want in the notes, at the time of purchase.

 

The artist will contact the client (usually by e-mail) as soon as possible, to confirm the details before starting to make the artwork.

 

* Please take into consideration the different time zones if contacting us by phone.

 

Customized artwork

 

 

In ARTomanut you can customize your own artwork – whether it be a paper cutting or a jewelry piece. Customized artwork may be an already existing artwork, which you can change, or add something to, which does not appear in the original artwork. You can also create a totally new idea (such as a personal wedding gift, etc.).

 

The artist will contact the client in order to confirm the request.

  

Important:

 

Payment for customized artwork is different from the regular price. The price will be determined by the artist according to the complexity of the work, the time it will take, the materials to be used, etc.

Only after the two sides agree and understand the issue, and a confirmation is e-mailed by the artist and accepted by the client as a proof of ordering a customized artwork, the artist will start work on it.

 

Payment

  

Payment to ARTomanut is through PAY-PAL, by all major credit cards.

 

In Israel you may also use other methods of payment, including cash and checks.

 

  

Time of delivery

 

 
 
 

ARTomanut will try to have the artwork ready in no more than 21 workdays + the time it takes for shipment, depending on the chosen method. If an artwork is in stock, the delivery time will be relatively short. If there is more than one order, if the artwork is not in stock, or if it's customized artwork, the delivery time might be shorter or longer, accordingly.

 

Shipment

 

 

ARTomanut uses express delivery service or regular shipment via the Israeli postal service.

 

 

Shipping costs change according to the method of shipment, location, insurance and shipping company. Those costs will be added to the website shopping cart when buying online.

 

 

In Israel, a client may choose to collect the artwork personally.

   

 

Important:

 

 

When sending artwork abroad, there may be other taxes or customs fees, according to the law of each country. ARTomanut will not be responsible for those fees, if they occur.

 

 

Currently, ARTomanut, ships  within Israel, North America (U.S.A. and Canada), Western Europe, and Australia.

 

Other locations, please let us know where you are located and we will try our best to ship it to you. Please accept our apologies if we cannot ship to your location.

 

Responsibility and returning products

  

 

Each and every artwork goes out from ARTomnaut clean, whole and packed closed, in order for it to arrive at its destination in the best condition possible.

 

 

If, for some reason, the artwork arrives in an unsatisfactory condition, the client may return it to ARTomanut, up to 7 days after the date of receipt and be reimbursed.

  

 
  

Important:

 

The product must be in its original package, with its original receipt.

 

The cost of the shipment back to ARTomanut is at the client's expense.

 

 

ARTomanut will not accept or reimburse products which were damaged by circumstances beyond our control, Acts of God, or by the shipping company (in the latter case the negotiation will be between the client to the shipping company).

 

 

A client cannot return a customized art piece.

 

Framing paper cuttings

 

 

The paper cutting artwork is not framed.

In Israel, it is possible to contact the artist in order to have the artwork framed.

Framed artwork will be charged an extra fee.

 

Copyrights

 

It is forbidden to copy, change, distribute, display, use the logo or the pictures, or sell artwork that is being shown on the website without the permission of ARTomanut.

 

Security / Privacy

 

ARTomanut web site uses S.S.L. technology for keeping your personal information safe. All information on the site is for the use of ARTomanut only.